At Winfleece, patron pleasure is our pinnacle priority. If you aren't absolutely happy together with your purchase, we provide a trustworthy returns and refunds method. Please examine the information below to comprehend the way to return objects and request refunds.

1. Return Process

To initiate a go-back, please have a look at the following steps:

• Contact Us: Email us at support@winfleece.store within 7 days of receiving your order to request a go-back. Include your order's huge range and the purpose for the go-back.
  
• Return Authorization: Our customer service group will compare your request and provide you a huge form of go-back authorizations (RAs) and comparable instructions.
  
• Prepare Your Package: Carefully package the object(s) you choose to head back, ensuring they are in their proper condition, unused, and with all tags connected. Write the RA wide variety on the outside of the bundle.
  
• Shipping the Return: Ship the bundle to the deal with the supplies inside the return instructions. You can be accountable for go-back delivery prices until the go-back is because of a blunder on our part (e.g., incorrect object shipped).

2. Refund Process for Different Situations

• Defective or Damaged Items: If you procure a defective or damaged item, please contact us within 7 days of receiving the item. We will arrange installation for a replacement or refund, along with go-again shipping prices.
  
• Wrong Item Shipped: If you received the incorrect object, notify us within 7 days of receiving the product. We will supply you the precise object at no extra cost, and you could deliver the wrong object once more at our expense.
  
• Items Not Received: If your order has now no longer arrived in the predicted shipping time, please contact us. We will examine the hassle anddeploy ana alternative or refund if necessary.
  
• Order Cancellation: If you choose to cancel your order afterit'ss been placedbut beforen it has shipped, pleasecontacth us asrapidlyd as possible. If the order has now no longer been processed, we're capable ofrefundingd your fee in full.

3. Time Frames for Returns and Refunds

• Return Requests: All go-again requests need to be made within 7 days of receiving your order.
  
• Processing Returns: Once we acquire your back object, we can check it out and method your go back inside 5-7 commercial enterprise days.
  
• Refund Time Frame: After your go-back is approved, the refund can be processed for your authentic fee technique within 5-10 commercial enterprise days. Please observe that the time it takes for the budget to mirror for your account may also range primarily based on your financial institution or fee provider.
  

4. Refund Eligibility

At Winfleece, we're dedicated to presenting first-rate fleece jackets with a sincere buying experience. However, to ensure equity and transparency in our go-back policy, a few merchandise will now no longer be eligible for go-back or exchange, particularly as follows:

• Products that can be within the “Non-Returnable” category are definitely said within the product description or categorized at the website at the time of order.
  
• Products that can be a part of deep discounts, warehouse clearance, or unique promotions, such as those that are no longer constrained to flash sales, end-of-season clearance, or freebies.
  
• Products that display symptoms and symptoms of use—consisting of perfume, frame odor, dirt, puppy hair, or stains/tears that stand up after delivery.
  
• Products that can be broken because of unsuitable storage, washing, or use with the aid of the buyer.
  
• The product is lacking labels, is not in its authentic packaging, or is lacking authentic accessories (if any).
  
• The product is customized or personalized, consisting of custom shade selection, branding, or garment specification changes.

5. Contact Us
For any questions or to initiate a go-back, please reach out to us at:

• Email: support@winfleece.store
  

Thank you for selecting Winfleece! We appreciate your perception of us and are proper right here to ensure you're pleased.